Employment Law Consultant
Manchester Up to £35,000
Job Purpose
To work as part of our Bright Advice team where you will provide HR and Employment Law advice and support to our clients throughout different sectors.
Job Overview
The Employment Law consultant role requires you to work within a team providing legally compliant advice and HR assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present. You will provide HR and Employment Law Advice to the wide variety of Bright HR clients throughout various industries across Great Britain and Northern Ireland.
*Day to Day Responsibilities *
To work in line with the departmental KPI’s, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLA’s.
To ensure that personal knowledge of employment law and HR best practice is continually updated.
To advise, assist and guide clients with all employment law/HR enquiries received.
To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database.
Attend legal briefings and internal company training to ensure that advice provided is compliant with our services.
Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided.
Offer clients options regarding the take up of other products we provide and make recommendations accordingly.
Attend departmental or office team meetings.
Always maintain a professional and responsible attitude.
Work as part of a busy team and carry out any other tasks deemed necessary by the Management Team.
To ensure you are fully updated on products and additional services to drive referrals and engagement with other services which aids retention.
What you bring to the team
A “can-do” attitude, a thirst for knowledge and the ability to communicate effectively within the team.
Ability to work in a fast-paced environment.
A dynamic and flexible approach, as well as the ability to work under pressure.
Practical experience.
A willingness to develop your career as a HR professional.
An enthusiasm for generating new business referrals.
Ability to learn, research and interpret law quickly and effectively.
Ability to prioritise and work unsupervised as required.
Ability to work to deadlines.
Excellent communication and written skills.
MS Office knowledge and experience.
We are BrightHR; the only software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff, all in one place, PLUS free tools to set your business apart.
We are on a mission to transform people management for businesses. We’ve been making life easier for employers since 2015 with our range of innovative software, are providing HR, H&S, and business support to over 95,000 businesses globally.We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind.
At BrightHR we have a clear identity as to who our people are and the traits, attributes and behaviours that make up our great culture. By joining BrightHR you will have a “can-do” attitude. You are driven to achieve your goals and targets provided, you’re accountable for your remit and willing to help others achieve their goals. You’re not afraid to take risks or share ideas and innovate. You don’t clock watch or wait for the day to end. You’re focused each day on delivering a best-in-class experience, achieving your targets, and contributing to the businesses’ overall growth goals. You’re analytical, organised and work best as part of a team. You don’t operate on maybes, say you’re too busy or you can’t take on anymore. You’re excited about the potential of the future and believe that together we can achieve anything. Learn more here https://www.brighthr.com/about-us/our-culture/