How to support your employees with disabilities

October is National Disability Employment Awareness Month, a time for businesses to focus on creating inclusive workplaces where everyone can thrive.

Since 2010, employment service providers, community organizations, and employers across multiple Canadian jurisdictions have committed to raising awareness and helping remove barriers to full workplace inclusion for people with disabilities.

Supporting employees with disabilities shouldn't just be about compliance. It's about fostering a positive, productive environment for all. A diverse and inclusive workforce can lead to increased innovation, better team morale, and reduced turnover.

Here are a few steps you can take as an employer to make your workplace more accessible and supportive…

Create an inclusive culture

Employers can build an inclusive workplace culture by encouraging open conversations about disabilities. Breaking down stigma allows employees to feel comfortable discussing their long-term health issues or disabilities, making it easier for them to request the support they need.

Diversity training can also build understanding among all staff, particularly managers and supervisors, to ensure everyone feels respected and valued. Many businesses have successfully integrated inclusive hiring practices and disability awareness programs, resulting in stronger team collaboration and employee satisfaction.

Implement accessible workspaces

Make sure your workplace has accommodations such as ramps, accessible restrooms, adjustable desks, and assistive technologies.

Planning workspaces with accessible seating areas and ensuring pathways are free of obstacles can make a significant difference for employees with mobility disabilities.

Providing assistive technology and special equipment, like adaptive switches, software aids, or voice-controlled devices, can also help employees work more efficiently.

Offer flexible work arrangements

Consider offering flexible working options where possible, such as modified schedules, remote work, or adaptable hours, as these can be game changers for employees with disabilities.

These arrangements can help manage transportation challenges, accommodate medical needs, or allow employees to make the most of their functional workspaces at home. Research shows that flexible work arrangements improve job satisfaction, enhance productivity, and reduce absenteeism, benefiting both employees and the business.

Promote sensitive and open communication

Regular, open discussions with employees about their needs are essential. Use appropriate language and avoid making assumptions—ask employees what terms they prefer and respect their choices.

It's important to remember that most employees with disabilities want to be treated the same as everyone else. By fostering a culture of respectful and understanding communication, employers can better address challenges and create a supportive work environment.

Update your policies & documentation

In some provinces, such as Ontario, businesses are required to set out a process for developing and enforcing accessibility standards, as mandated by laws like the Accessibility for Ontarians with Disabilities Act (AODA).

Ensure your company policies reflect your commitment to inclusivity and accessibility by regularly reviewing and updating them to align with legal requirements and best practices.

This might include modifying your hiring practices to attract qualified candidates with disabilities or revising policies to provide more precise guidelines on accommodations. Continuous e-learning training on accessibility and inclusivity can also keep your team informed and prepared.

Need more HR advice to support your staff with disabilities?

Creating a diverse and dynamic workplace leads to a more engaged and productive team.

BrightHR is here to support your business with up-to-date employment relations advice on a range of HR topics. Our advisory services can help you implement the right policies and procedures to make sure every employee can perform at their best. We've got you covered, from compliance assistance to practical resources for fostering inclusivity.

Speak to your BrightAdvice team today on 1 833 247 3658

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